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Be sure to read the privacy policy that applies to all bookings made with Zerzura Experiences. Explorer Tourism LLC (“us”, “we”, or “our”) operates zerzuraexperiences.com (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to zerzuraexperiences.com, and explains how we collect, safeguard, and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“Agreement”).
We use PostHog in the EU to record website activity and diagnose booking problems, including when optional cookies are declined. Recordings may show the pages you visit, booking steps, and contact details you enter, such as your name, email address and phone number. This diagnostics mode uses temporary identifiers held in browser memory, without storing its identifiers in cookies or browser storage. Payment fields, passwords and private embedded frames are excluded from recordings before capture, as are console logs and network request and response bodies. Browser Global Privacy Control is respected. Optional cookie choices continue to govern advertising and linking submitted customer details to an analytics profile. A page reload may start a new diagnostic session.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use: Session Cookies, Preference Cookies, Security Cookies & Advertising Cookies.
Other Data
We use PostHog EU to understand how visitors move through and interact with our website. Session replay uses temporary identifiers in browser memory and can include booking steps and entered contact details, even before an optional-cookie choice or when optional cookies are declined. Payment fields, passwords, private embedded frames, request bodies and request headers are not recorded. If you accept analytics cookies, submitted customer details may also be linked to your analytics profile. Session replay remains disabled on contact, chat and booking-confirmation pages. Automated interaction capture is disabled on cart, checkout, payment, contact, chat and booking-confirmation pages. You can withdraw consent for profile linking through the website's cookie settings; this does not stop the diagnostics recordings described above.
While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.
Explorer Tourism LLC, trading publicly as Zerzura Experiences, uses the collected data for various purposes: